CLIENTELE | HOSPITALITY

CLIENTELE | F&B

OUR CORES

Guest Experience Oriented

Every work step, from visual details, material sourcing, to choice of diction, anchors on guest experience journey.

PMP Manner Workflow

Expect only thorough and thoughful follow-ups of your requests. Be it gantt chart or visual deck, proper communication is secured.

Feedback & Ideation

In additions to your drafted design and requested specs, as hoteliers we review to make constructive advice, and even ideate for new solutions that may elevate your projects.

No Room for Lies

Appallingly, almost every team member who worked in the supplier field was asked to lie to their clients (e.g. feasibiilty, delivery status), to keep a "good image". With us, rest assured you are not taking any risks with our transparency, as we know how crucial an honest information is in projects.

ClichΓ© Free Communication

Tired of bureaucratic and scripted responses? So are we. Our team honours the spirit of partnership, that we aspire to be that supportive, straightforward, and thoughtful partner you wish there was.

Guest Experience Oriented
PMP Manner Workflow
Feedback & Ideation
No Room for Lies
ClichΓ© Free Communication

PROJECT SHOWCASE

1) BUBBLE BATH ORBS

1) BUBBLE BATH ORBS

In a move to elevate guest experience, we have teamed up with prestigious brands to feature our best-seller Bubbleholism Bubble Bath Orbs as luxurious amenities in guest suites and spa treatment rooms. Online reviews from guests have been overwhelmingly positive, with most praising such unexpected offering given the vast majority still provides bath salt. Reach out today to co-create your brand-representing bubbly amenity that is sure to impress.
2) NEON DESIGNER CHAIR

2) NEON DESIGNER CHAIR

As an official launch of the Red Corner by Campari at Alibi, Cordis Hong Kong, one of the key decors is a photogenic neon chair. To the team's disappointment, the first and second handiworks by a random factory were both disastrous, leaving them in tight schedule to seek replacement. When contacted, our craftsmen understood the urgency and sprang into action to finish the finest creation within a week from proposing design refinements, purchasing parts, item creation to delivery.
3) MENUS REBRAND

3) MENUS REBRAND

The ExComs of B'hood, a classy cafe-bar eatery, requested a menu revamp after 3 years of operations. They had received proposals from design houses, but they were similar, aiming to compile information into a booklet layout. The business team needed a fresh perspective that offered insights, which our hoteliers' minds were well-suited for. From conceptualization to design, our insiders aligned their workflow with consumer behaviour studies to optimise the commercial potential.
4) ECO WASHBAG

4) ECO WASHBAG

Presenting your bathroom amenities as a holistic gift bag impresses more than housing them inside a sliding box, with only a minimal cost. However the concerns are that out of the available options, cotton is too soft and water-absorbent for the bathroom setup; jute is too strong in beach vibe; PU & genuine leather are both not eco-friendly. That is where our proposal of canva and juco, the mix of jute & cotton came in and resolved the dillemma.
5) KUDOS TO  MEDICS

5) KUDOS TO MEDICS

The renowned private hospital Gleneagles Hong Kong wanted to express gratitude to their dedicated medics, and found our Bubbleholism series a perfect relaxation gift. Our team assisted in refining the thank-you card design plus its quality production. As an extra in making the gift more memorable, each doctor's name was engraved on top of the box. It has been our honour to play a part in appreciating the hard work of the health sector.

SEND YOUR QUERY

EMAIL

customercare@xaviorsuite.com

EXPERTISE

There are low, medium and high quality, and then there's hoteliers' quality.
Bespoke Production

Shapes, sizes, colours, finishings, materials - all of your choice, with suggested ideas from our field experts.

  • Project Showcase: Fabric Menu Cover
Craftsmanship & Artpieces

Realise your wildest idea with us. Be it extreme-detailing or rare material, we are here to make it come in life.

  • Project Showcase: Wine Stopper From 3D Modelling
Operatings Supplies & Equipment

Anything that supports your daily operations, falls within our scope. Be it room amenities, eco-disposables, brand collaterals, etc.

Packaging

The importance of a photogenic packaging is unquestionable. Whether it is a modest paper box, or an engraved wood case, we have your back.

Corporate & VIP Gifts

The art of gift is more complex than you might think. What to, when to, and how to present is in fact a delicate matter. Talk to us and personalise your branded gifts.

  • Project Showcase: Branded Portable Charger
Integrated Digital Designs

We firmly believe designs are more than aesthetic presentation, but a holistic approach towards users experience.

  • Project Showcase: Menu Rebranding
Bespoke Production
Craftsmanship & Artpieces
Operatings Supplies & Equipment
Packaging